Terms of use.

Effective date: October 26, 2026

1. INTRODUCTION AND ACCEPTANCE OF TERMS

These Terms of Use (“Terms”) govern your access to and use of ddxtransformation.com (the “website”), including all content, information and services made available through it. The website is run by the ddx group of companies (“ddx”, “we”, “us” or “our”) described in section 2.

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in full, you must immediately stop using our website.

2. ABOUT US

ddx is one consultancy with offices in London, Tokyo, Hong Kong, Bangkok and Dubai, run through the group companies below. DDX Group Limited, in Hong Kong, is the group’s holding company. ddx has no company in Japan or the United Arab Emirates: our Tokyo and Dubai teams work for the group companies.

The website is operated by DDX Group Limited on behalf of the group, and these Terms are an agreement between you and that company. Every group company may rely on them.

To contact us about these Terms, email dpo@ddxtransformation.com, or use our contact form.

3. NATURE OF WEBSITE AND INFORMATION

Our website gives general information about ddx, our work and the roles we are hiring for. The content published on this website is intended for general information purposes only.

Nothing on this website constitutes, or should be construed as, financial, investment, legal, tax, or professional advice of any kind. You should seek independent professional advice before making any decisions based on information obtained from this website.

4. ACCESS TO THE WEBSITE

We provide access to our website free of charge on a temporary basis. We reserve the right to withdraw, suspend, restrict, or modify the website or any part of it at any time and without notice, and we will not be liable if, for any reason, our website is unavailable at any time or for any period.

We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring that your own devices and systems are adequately protected when accessing our website.

5. PERMITTED USE

You may access and use our website only for lawful purposes and in a manner consistent with all applicable laws and regulations, both where you are and in the countries where we operate. In particular, you must not:

• Use our website in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.
• Transmit any unsolicited or unauthorised advertising or promotional material (spam).
• Transmit any data, send or upload any material that contains viruses, trojan horses, worms, ransomware, spyware, adware, or any other malicious or harmful programs or code.
• Attempt to gain unauthorised access to our website, the server on which it is stored, or any server, computer, or database connected to our website.
• Attack our website via a denial-of-service attack or distributed denial-of-service attack.
• Systematically harvest, scrape, or extract data from our website without our prior written consent, except as our robots.txt file allows.
• Use the website in any manner that could disable, overburden, damage, or impair it, or interfere with any other party’s use of the website.

Any breach of this section may be a criminal offence, for example under the UK’s Computer Misuse Act 1990 or Hong Kong’s Crimes Ordinance (Cap. 200). We reserve the right to report any such breach to the relevant authorities and to cooperate with those authorities by disclosing your identity.

6. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, we or our licensors own all intellectual property rights in our website and its content. This includes the website design, layout, text, graphics, logos, photographs, audio and video materials, and software. These works are protected by copyright and other intellectual property laws in the countries where we operate and internationally.

You may access and view content on our website for your own personal, non-commercial use only. You must not:

• Reproduce, copy, download, print, or distribute any content from our website for commercial purposes without a written licence from us.
• Modify, adapt, translate, reverse engineer, or create derivative works from our content.
• Remove or alter any copyright notice, trade mark, or other proprietary marking on our content.

The ddx name and logo are trade marks of DDX Holdings Limited (registered in the United Kingdom). Nothing on this website grants any right or licence to use our trade marks without our prior written consent.

7. ACCURACY OF INFORMATION AND DISCLAIMERS

The content on our website is provided for general information purposes only. Whilst we endeavour to keep information accurate and up to date, we make no representations, warranties, or guarantees, whether express or implied, as to the accuracy, completeness, reliability, suitability, or availability of any information, products, services, or related graphics contained on the website.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Past performance information or case studies referenced on our website are illustrative only and are not a guarantee or indication of future results.

8. LIMITATION OF LIABILITY

To the fullest extent the law allows, no group company, nor any of its directors, officers, employees or agents, is liable for any loss or damage, whether direct, indirect, incidental, special, consequential, or punitive, arising out of or in connection with:

• Your access to, use of, or inability to use our website or its content.
• Any reliance placed on information or content contained on our website.
• Any interruption, suspension, or unavailability of the website.
• Any viruses or other harmful material that may infect your device or data as a result of using our website.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that the law does not allow to be excluded or limited.

9. THIRD-PARTY LINKS

Our website may contain hyperlinks to third-party websites or resources. These links are provided for your convenience only. We have no control over the content of those sites or resources and accept no responsibility for them, or for any loss or damage arising from your use of them.

The inclusion of any link does not imply our endorsement of the linked website or its operator. We recommend that you review the terms of use and privacy policies of any third-party sites you visit.

10. PRIVACY AND PERSONAL DATA

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. It explains how the ddx group collects and uses personal data, and your rights under the data protection laws that apply to you. We encourage you to read it carefully before using our website.

11. COOKIES

Our website uses cookies and similar technologies. Analytics cookies are set only if you accept them in the cookie banner, and you can change your choice at any time through Cookie settings at the foot of any page. Our Privacy Policy lists every cookie we use.

12. INDEMNITY

You agree to indemnify, defend, and hold harmless each group company and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with your use of the website, your breach of these Terms, or your violation of any applicable law or the rights of any third party.

13. CHANGES TO THE WEBSITE AND THESE TERMS

We reserve the right to amend these Terms at any time by posting the revised version on this page with an updated effective date. Your continued use of the website after the posting of revised Terms constitutes your acceptance of the changes. We recommend that you check this page periodically.

We may also update, modify, or discontinue any aspect of our website at any time and without notice or liability.

14. GOVERNING LAW AND JURISDICTION

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), are governed by the laws of the Hong Kong Special Administrative Region. The courts of the Hong Kong Special Administrative Region have non-exclusive jurisdiction to settle any such dispute or claim.

If you use the website as a consumer, you also keep the protection of the mandatory laws of the country where you live, and may bring proceedings in its courts. Nothing in this section prevents us from seeking injunctive or other relief in any court of competent jurisdiction.

15. SEVERABILITY

If any provision of these Terms is found by a court or tribunal of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, where possible.

16. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of this website and supersede any prior representations, arrangements, or agreements relating to the same subject matter.

17. CONTACT US

If you have any questions about these Terms of Use, email dpo@ddxtransformation.com, or send us a message through our contact form. You can also write to the operator named in section 2 at its registered address.

ddx is the brand of the group companies in section 2. DDX Holdings Limited is registered in England and Wales, company number 13774972, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. DDX Group Limited is registered in Hong Kong, business registration number 79607025, at 6/F Wyndham Place, 40-44 Wyndham Street, Central, Hong Kong.