Goal
Migrate Torn’s core production infrastructure from on-premises hosting to a secure, cloud-native environment to eliminate operational risk and strengthen scalability, resilience, and performance.
Areas covered
Lead cloud strategy, proof-of-concept validation, large-scale infrastructure migration, AWS architecture design, performance optimisation, and operational modernisation supported by structured documentation and governance.
Outcomes
Delivered a fully cloud-native infrastructure within a compressed timeframe, enabling the platform to handle approximately 400 million daily requests and over 2.1TB of daily data transfer with improved stability and performance.
Insight Gained
Prioritise early technical validation, disciplined governance, and strong cloud-partner collaboration to execute high-risk infrastructure transformation under severe time constraints.
For over two decades, the platform had relied on on-premises infrastructure that evolved incrementally alongside the game. As player numbers, feature complexity, and traffic volumes increased, the limitations of the existing infrastructure became more apparent in terms of scalability, resilience, and long-term flexibility.
The situation escalated when Torn’s data centre provider announced an unexpected closure, significantly compressing the available migration timeline. This introduced immediate operational pressure and heightened delivery risk. Any disruption to service availability or performance would have been visible to tens of thousands of active users in real time, with direct commercial and reputational implications.
Migrating Torn was not a standard infrastructure transition. The platform processes hundreds of millions of daily requests across tightly integrated services that must remain continuously available. The task required relocating a complex, live production environment to the cloud while maintaining stability and player trust.
Torn required a partner capable of rapidly assessing the existing architecture, designing a secure and scalable cloud-native environment, and executing a full production migration with disciplined governance and minimal operational impact.
In parallel, Torn sought to modernise its operational practices, reduce single points of technical dependency, and establish a platform capable of supporting future growth and innovation.
Following approval, ddx worked closely with Amazon Web Services, leveraging the AWS Migration Acceleration Program (MAP) to structure and accelerate delivery. When the migration timeline was unexpectedly reduced, ddx rapidly adapted the delivery plan, prioritising critical systems and data to ensure a successful transition within the revised timeframe.
Alongside the migration, ddx collaborated closely with Torn’s internal team to introduce improved documentation, reporting, and operational practices, ensuring the platform could be effectively managed and optimised post-migration.
The new cloud environment now reliably supports approximately 400 million requests per day and over 2.1TB of daily data transfer.
Operational practices were strengthened through improved documentation and reporting, enabling Torn’s team to manage the platform more efficiently. The migration established a scalable, resilient foundation that supports ongoing optimisation and future platform evolution.
This required decisive prioritisation, close alignment with stakeholders, and disciplined execution.
The engagement reinforced the importance of flexible delivery planning, deep cloud expertise, and embedding knowledge transfer into transformation programmes. For platforms operating at scale, infrastructure modernisation must balance speed with long-term operational sustainability.
“
ddx are really, really good at creating and managing teams with the right people for the project. I have not come across this level of management before with other contractors. They have actual passion and a deep willingness to work on their projects, which I haven't really seen before at that level. CEO, Torn
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